Rack Kayak Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the website RackKayak.com (the “Site”) and any related services provided by Rack Kayak (referred to as “we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Site or services.
Table of Contents
- Definitions
- Account Registration
- Products and Pricing
- Orders and Payments
- Shipping and Delivery
- Returns and Refunds
- Intellectual Property
- User Content
- Prohibited Activities
- Privacy and Data Protection
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Governing Law and Dispute Resolution
- Changes to These Terms
- Termination
- Severability
- Entire Agreement
- Contact Information
- Additional Policies
- Google Merchant Center Compliance
- WooCommerce Integration
1. Definitions
“Content” refers to all materials on the Site, including product descriptions, images, text, and interactive features.
“User Content” refers to any content submitted by users, including reviews and comments.
“Intellectual Property Rights” mean all legal rights related to copyrights, trademarks, patents, and trade secrets.
2. Account Registration
2.1. To access certain features of our Site, including purchasing kayak racks or other outdoor gear, you may need to create an account. You agree to provide accurate and current information and to update it as needed.
2.2. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@rackkayak.com of any unauthorized account use.
2.3. We reserve the right to refuse or cancel any account registration at our discretion.
3. Products and Pricing
3.1. Product Information: We strive to ensure that all product descriptions and images of kayak racks and other outdoor gear on the Site are accurate. If discrepancies arise, we reserve the right to cancel or refuse any orders placed with incorrect information.
3.2. Pricing: Prices are listed in US dollars and may change without notice. Prices apply only to products purchased through our Site.
3.3. Availability: We endeavor to maintain accurate stock levels but cannot guarantee availability of all products at all times.
3.4. Product Safety: Please follow all usage and safety guidelines provided with our products. If needed, seek professional advice regarding outdoor gear use.
4. Orders and Payments
4.1. Order Acceptance: We reserve the right to accept or reject your order for any reason, including stock availability, pricing errors, or payment issues.
4.2. Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are processed securely.
4.3. Payment Processing: By placing an order, you authorize us to charge your payment method for the total purchase amount, including taxes and shipping.
4.4. Order Confirmation: After placing your order for kayak racks or other products, you will receive a confirmation email. This does not confirm acceptance of your order but acknowledges receipt of it.
5. Shipping and Delivery
5.1. Shipping Methods: We offer free shipping. Refer to our Shipping Policy.
5.2. Delivery Times: Orders are typically processed within 1-2 business days. Delivery takes between 5-7 business days after shipment.
5.3. Tracking: Once your order is shipped, you will receive a tracking number. You can track your order here.
6. Returns and Refunds
6.1. Return Policy: We offer a 30-day return window. Items must be unused, in their original packaging, and accompanied by proof of purchase. View our full Return & Refunds Policy.
6.2. Return Process: To initiate a return, email support@rackkayak.com with your order number and reason for the return.
6.3. Damaged or Defective Products: If any product arrives damaged or defective, please notify us within 48 hours.
7. Intellectual Property
7.1. Ownership: All content on the Site is owned by Rack Kayak and is protected by U.S. and international copyright and trademark laws.
7.2. License: We grant you a limited, revocable, non-exclusive license to access the Site for personal use.
7.3. Trademarks: Rack Kayak’s trademarks and logos may not be used without our written permission.
8. User Content
By submitting any content to the Site (e.g., reviews), you grant us a non-exclusive, royalty-free license to use, distribute, and modify such content.
9. Prohibited Activities
You agree not to engage in prohibited activities, such as attempting to breach security, transmitting harmful code, or engaging in illegal activity.
10. Privacy and Data Protection
Your use of our Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Disclaimer of Warranties
The Site and its content, including all products, are provided “as is.” We do not guarantee uninterrupted service or the accuracy of product descriptions. Refer to our Disclaimer for more details.
12. Limitation of Liability
Rack Kayak will not be liable for any indirect, incidental, or consequential damages related to the use of our Site or products.
13. Indemnification
You agree to indemnify and hold Rack Kayak harmless from any claims arising out of your use of the Site or violation of these Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of New York, United States. Any disputes will be resolved through arbitration in Bronx, NY.
15. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
16. Termination
We reserve the right to terminate your account or access to the Site at our discretion.
17. Severability
If any part of these Terms is found unenforceable, the remainder will remain in full force and effect.
18. Entire Agreement
These Terms, along with any referenced policies, represent the entire agreement between you and Rack Kayak.
19. Contact Information
For questions or concerns about these Terms, please contact us:
Rack Kayak
Address: 2205 Beach St, Bronx, NY 10464, United States
Phone: +1 (332) 263-8822
Email: support@rackkayak.com
Hours: Monday to Friday, 9 AM to 5 PM Eastern Time
20. Additional Policies
Please refer to our additional policies, including:
Shipping Policy
Return & Refunds Policy
Privacy Policy
Payment Methods
Disclaimer
Cookies Policy
21. Google Merchant Center Compliance
All products listed on our Site comply with Google Merchant Center guidelines, including accurate product descriptions, pricing, and shipping details.
22. WooCommerce Integration
Our Site is integrated with WooCommerce to manage product inventory, orders, and payments. Any issues with WooCommerce functionality should be reported to support@rackkayak.com.
At Rack Kayak,we specialize in providing top-notch kayaking gear and accessories to help you achieve your outdoor adventure goals.
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Visit our office or connect us via Phone and Email.
2205 Beach St, Bronx, NY 10464, United States
Phone: +1 (332) 263-8822
Email: support@rackkayak.com
Working Hours: Monday to Friday, 9 AM to 5 PM Eastern Time
We accept the following payment methods:
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- Visa
- MasterCard
- American Express
- PayPal
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